Customers are able to call a dedicated Avery Weigh-Tronix “Help Line ” and speak to a "real person" in the UK.

The professional customer support department will provide s full support over the telephone and regularly monitors the performance of all RVM installations online. Customer Services also regularly monitors the performance of all RVM installations online.

Instances may occur where the Avery Weigh-Tronix Customer Support Service are unable to resolve the problem over the telephone or remotely online. Should this occur in the Customer Support Service will dispatch an experienced and trained Avery Weigh-Tronix Field Service Engineer to the customer's premises to repair the fault and provide any further support on-site

Experienced reVend™  Reverse Vending Technicians Avery Weigh-Tronix technicians have undertaken full training in Germany.

Avery Weigh-Tronix are experienced in all aspects of reVend™ Reverse Vending Technologies, hardware and software applications.